Increase compliance with SharePoint

Having the right technology to distribute and record the monitoring of regulations means optimizing business efficiency and compliance. This technology also facilitates greater transparency, allowing for accurate monitoring of regulatory compliance by workers and providing useful analysis to continuously improve internal processes. One of our customers requested the development of this technology. Here's how it went.

Increase compliance with SharePoint

The customer's problem: managing compliance with regulations while limiting operating costs

Operating in the public transport sector, our client encountered the need to implement a system for the internal management of regulations. State bodies have in fact requested the maintenance of a detailed register, with which to keep track of the distribution and review of the relevant regulations by workers.

A difficult challenge for a company that is made up of more than 4,000 people.

However, the lack of a regulatory management system would have exposed our client to important consequences on his activities such as:

  • Non-compliance, which could lead to sanctions or legal action against the company.
  • Additional costs, for the creation and maintenance of a new management system.
  • Risks for the security and quality of the services offered.
  • Loss of credibility and damage to reputation.

Given the limited resources available, we have designed with the customer a convenient and scalable solution over time to deal with the growing bureaucratic complexity of the sector.

Our solution: a customized SharePoint archive, to distribute and record the vision of regulations in real time

So we started with SharePoint's already advanced document management capabilities and expanded them to create a simple, scalable and convenient system for internal regulatory management. This is a SharePoint archive integrated with:

  1. A custom SPFx solution for distributing regulations via email.
  2. A custom SPFx solution for recording the vision taken in real time.

In this way, users with access to the SharePoint archive have the ability to centralize the collection of relevant regulations, to organize them based on personalized information (for example, date of publication or author user) and to distribute them to colleagues of interest.

System for distributing regulations by email

The difficulty of using SharePoint as a document repository concerned the recording of the viewing of the shared files. We have therefore inhibited direct access to files through SharePoint to allow the solution to update the information that confirms the view by the workers.

Useful here to specify that the viewing data is automatically saved in an SQL database, which guarantees efficient management of a large volume of information, without altering its structure.

Finally, we integrated the solution with a dynamic Power BI report, to simplify the analysis, presentation and consultation of archived data. This makes it easier to monitor the internal management of regulations and identify areas for improvement for greater compliance and business transparency.

Integrated Power BI report to simplify the analysis and consultation of archived data

The results obtained

Together with the customer, we tracked the performance of the new system for the internal management of regulations. The goal was to understand if the solution was really the right one to improve the employee experience. The answer? Let's see some facts together:

  • To date, it has been possible to centralize the management of more than 3,000 files.
  • To date, the company has been able to increase compliance with industry regulations, involving about 600 workers.

From the start of production until today, the company has not yet received negative feedback from users.

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Modern Work

The Modern Work team effectively and swiftly addresses IT needs, primarily focusing on software development. The technical staff is well-trained in implementing software projects using Microsoft technology stacks and is skilled in managing both agile and long-term projects.