SharePoint vs Confluence: the two platforms compared

Confluence and SharePoint are two of the most used platforms for collaboration and knowledge management in the business environment. Both offer a wide range of tools for creating, managing and sharing content and have conquered the top of the internal collaboration market, but they differ in several ways, including structure, functionality and integration with other software. It is therefore up to companies to choose which of the two is the most suitable tool for their needs. In this article, we'll review the main features of Confluence and SharePoint, comparing their abilities to support teamwork, document management, and communication.

What you'll find in this article

  • What are Microsoft SharePoint and Atlassian Confluence
  • SharePoint vs Confluence: presentation of the two contenders
  • SharePoint vs Confluence: What are the similarities?
  • SharePoint vs Confluence: What are the differences?
  • How to choose between SharePoint and Confluence
SharePoint vs Confluence: the two platforms compared

What are Microsoft SharePoint and Atlassian Confluence

An organization encompasses a wide range of processes, business operations, employees, shared roles and responsibilities, as well as a large amount of data from various sources. In the era of digitalization, an organization receives an enormous amount of data from sources of all kinds that must be properly and intelligently managed to make decisions based on data and develop future strategies.

Another important aspect is smooth collaboration between teams. No organization can survive without perfect communication and collaboration between its different departments and team members.

For this reason, it is necessary to have the right document management and collaboration tool within the organization to ensure that you are not left behind. Having the right tool that facilitates collaboration between teams, even if they work in different locations, is very essential nowadays.

When looking for document archiving, data management and collaboration tools on the Internet, you can find different solutions dedicated to these areas. However, the two main competitors that are currently dividing the market are Microsoft SharePoint and Confluence.

Both platforms are designed to help companies collaborate productively and effectively, and their importance has become even more evident due to the increase in remote work in recent years.

Of course, both options also have limitations. And what works perfectly for one company isn't necessarily right for another. So, let's go into detail with a side-by-side comparison between Confluence and SharePoint.

We can help your company adopt Microsoft SharePoint. More details in our project ”From Confluence to SharePoint Online: Story of a Migration”.

SharePoint vs Confluence: presentation of the two contenders

Managing communication and collaboration between teams can sometimes feel like juggling, and those moments when messages get lost in chaos or team objectives seem to be moving targets can be especially frustrating.

That's where online collaboration tools come in, designed to simplify your team's workflow and keep everyone on the same page, sometimes even literally!

Both Microsoft SharePoint and Atlassian Confluence have been on the market for several years now (with SharePoint now traveling over twenty years of honorable service) and enjoy a considerable market share.

Microsoft has dominated the world of workplace software for decades with its suites dedicated to business productivity such as Microsoft 365 (once known and still referred to by veterans under the old name of Office). However, Atlassian, founded in Australia in 2002, is certainly not the latest addition to the sector and Confluence has succeeded in carving out a small portion of the market.

So, before moving on to a direct comparison between the two and understanding which is the best solution to improve productivity and collaboration within your business, let's look at them individually and try to understand what their offer is.

Microsoft SharePoint

Developed way back in 2001, Microsoft SharePoint It is one of the oldest and most reliable tools for archiving, managing and collaborating on documents globally and has more than 200 million active users worldwide.

SharePoint offers a wide range of features for businesses and businesses. In addition to advanced document versioning and visual customization capabilities, SharePoint also allows users to create intranet sites within the organization, to make processes and operations more efficient and productive.

In addition, SharePoint can be seamlessly integrated with third-party tools and solutions. If you have an internal CRM or other tools like Office 365 and OneDrive, you can integrate them with SharePoint. You will have access to a centralized knowledge management system with the right access controls and permissions. In addition, SharePoint is the most secure tool for protecting your data thanks to Microsoft's robust security infrastructure.

Among the essential features of SharePoint we can mention:

  • Intranet with customizable pages and templates: SharePoint allows you to create corporate intranets with customizable pages that reflect the corporate image, improving internal communication and offering a centralized reference point for information. The predefined templates and the ability to customize layout and design allow companies to easily adapt the intranet to their needs.
  • Integration with other Microsoft products such as Office 365 for seamless collaboration: SharePoint integrates seamlessly with other Microsoft tools, such as Office 365, Teams, and OneDrive, allowing for centralized document management, smooth communication, and real-time collaboration, all within a single ecosystem.
  • Business search capabilities for easy access to information: SharePoint offers powerful business search tools that allow users to quickly find documents, people, projects, and other resources. The search is highly customizable and supports advanced filters, making access to information more efficient.
  • Automate business processes with workflows and forms: SharePoint allows you to automate business processes through workflows and digital forms. Companies can create customized workflow templates for approvals, vacation requests, resource management, and more, reducing manual labor and increasing efficiency.
  • Secure file sharing and access controls: With SharePoint, companies can manage document sharing securely, setting detailed access controls to ensure that only authorized users can view or modify certain files. Advanced security features, such as data encryption and granular permissions, protect sensitive information.
  • Mobile accessibility for accessing documents and information on the go: SharePoint is fully compatible with mobile devices, allowing users to access documents and business information at any time and from anywhere. Mobile apps offer an intuitive user experience, optimizing productivity even outside the office.
  • Document management with version control and check-in/check-out functionality: SharePoint offers complete document management, with advanced version control features, which allow you to track all document changes over time. In addition, the check-in/check-out function allows you to avoid conflicts when editing files, ensuring that only one person can modify a document at a time.
  • Integration of external data and content sources: SharePoint can connect to a variety of external data sources, including databases, ERP systems, and third-party applications. This allows all business information to be consolidated into a single platform, improving visibility and control over data.
  • Real-time collaboration with co-authoring: SharePoint allows multiple users to work simultaneously on the same document, viewing in real time the changes made by each collaborator. This functionality is especially useful for improving productivity in group activities.
  • Project and activity management with customized dashboards: With SharePoint, companies can create customized dashboards to monitor the status of projects, view activity reports and track progress. These reporting and monitoring tools are essential for teamwork management and efficiency.
  • Scalability and customization to meet growing business needs: SharePoint is highly scalable, meaning it can easily adapt to the needs of businesses of all sizes. The functionality can be customized to meet specific business requirements, while the flexible architecture allows you to manage large volumes of data and users without compromising performance.
  • Advanced security and regulatory compliance: SharePoint is designed to comply with international security and compliance regulations, such as GDPR and HIPAA. Security, data, and permission management capabilities are fully customizable to meet the company's legal and regulatory requirements.

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Confluence

Confluence has been on the market since 2004 and is a great document management and collaboration tool. It has more than 60,000 customers worldwide. Confluence's functionality is often limited compared to SharePoint, but the platform has compensated for its shortcomings by focusing more on its ease of use.

An important aspect to keep in mind is the learning curve. SharePoint has a very steep learning curve, and it takes a long time for beginners to learn and understand SharePoint and all its features. This is not the case of Confluence, which has stood out on the market in particular for its ease of use.

Overview of Atlassian Confluence

Among the main features and functionality of Confluence we can mention:

  • Create and share pages, blogs and files for knowledge management: Confluence allows you to easily create collaborative documents, wiki pages and company blogs, facilitating the management and sharing of knowledge within the organization. The pages can be used to collect project information, document business processes, and centralize important resources.
  • Real-time changes and comments for collaboration: Confluence allows simultaneous editing of documents, allowing multiple users to work on the same content at the same time. In addition, the real-time comment function makes it easy to discuss and provide feedback on content, promoting continuous communication and improving collaboration within teams.
  • Integration with other Atlassian products: Confluence integrates seamlessly with other Atlassian tools, such as Jira, Trello, and Bitbucket. This integration allows you to align documentation with project workflows, synchronizing information in real time and ensuring that development, management and other departments always have access to relevant updates and resources.
  • Customization options for design and functionality: Confluence offers extensive customization options, allowing companies to adapt the look and functionality of the platform to their specific needs. Users can choose from various themes, customize page layouts, and add graphic elements to create an experience more consistent with the corporate identity.
  • Organize content with labels, spaces, and pages: content management in Confluence is highly structured. You can organize information using labels (tags), spaces (workspaces dedicated to specific teams or projects) and pages (content or documents). This organization makes it easier to search for and access relevant information, making the platform more efficient for teams.
  • Task management with to-do lists and calendars: Confluence allows you to create to-do lists and schedule events, deadlines and meetings. This functionality helps teams keep track of tasks to be done and appointments, improving organization and meeting deadlines. Tasks can be assigned to specific team members to ensure accountability and monitoring.
  • Reporting and analysis to monitor team performance: Confluence offers reporting and analysis tools that allow you to monitor team performance and project progress. Managers can view detailed reports on team activity, task completion, and communication effectiveness.
  • Plug-ins and add-ons for extended functionality: Confluence offers a large number of plug-ins and add-ons to expand the functionality of the platform. Users can integrate third-party tools, add advanced reporting functionality, connectors for CRM and other business applications, and even customize workflows through automations.

SharePoint vs Confluence: What are the similarities?

At first glance, the confrontation between Confluence and SharePoint shows that both platforms offer apparently similar ways to manage documents and tasks through wikis or intranet sites.

Atlassian Confluence focuses on creating, organizing, and sharing content with teams within an entire organization. Microsoft's SharePoint is a larger platform that includes document management, intranet/extranet portals, content management, and enterprise search. It is a central hub for communication, collaboration, and information sharing within an organization.

Example of a business site created with Microsoft SharePoint

Both software platforms are now cloud-based, accessible wherever there is a digital connection. Cloud connectivity means that the ability to edit documents in real time is a standard feature. Continuous security and functionality updates are a typical feature of cloud software. SharePoint and Confluence also offer good customer service and free product trials, along with community discussion forums to share information among end users.

A deeper look at the features of SharePoint vs. Confluence shows that both platforms integrate well with emails and calendars, and these features are a big advantage from a project management perspective.

Other features of both products include:

  • API for seamless integration between platforms: APIs allow smooth integration between Confluence and SharePoint and other business tools, allowing users to connect different software platforms, import and export data, and customize functionality without interruption. This allows the capabilities of both platforms to be extended, easily adapted to specific business needs and improving workflows between different systems.
  • Customer support and extended service guarantees: both products offer excellent customer support, with assistance via chat, e-mail and telephone. In addition, extended service guarantee options are available that ensure that businesses receive timely assistance in the event of technical issues or the need for updates. Warranties also include post-sales maintenance and support, minimizing downtime and improving system reliability.
  • Document templates to speed up communication: SharePoint and Confluence offer a wide range of predefined document templates, allowing users to quickly create reports, presentations, project plans, and other business documents. These templates simplify the content creation process, ensuring consistency in business documents and speeding up internal communication between teams and departments.
  • Robust project management tools: both platforms offer advanced project management tools, allowing teams to effectively plan, monitor and coordinate activities, deadlines, and resources. SharePoint includes project management features such as customizable workflows and dashboards, while Confluence integrates project management tools such as tables, schedules, and reports to monitor progress and progress in real time.
  • Real-time editing of documents in the cloud: Real-time editing capabilities allow multiple users to collaborate simultaneously on a document, viewing and modifying content simultaneously. This functionality is especially useful for distributed teams, who can work on documents without the need to send them back and forth, reducing processing time and increasing collaboration.
  • Document management skills: with SharePoint and Confluence, companies can fully manage documents, with features such as version control, check-in/check-out, classification and permission management. SharePoint also offers a powerful document storage and search system, while Confluence allows you to structure and organize content into spaces, pages and labels for quick and orderly access to resources. Both platforms ensure the security of business data and protection against information loss.

But when you compare Confluence and SharePoint, there are more differences in functionality and each user interface that make these products distinctly different.

SharePoint vs Confluence: What are the differences?

Now the most important part begins: that of the actual fight. If you are essentially wondering what the main difference between Confluence and SharePoint is, it is probably that SharePoint has more functionality and greater long-term advantages than the excellent Confluence, which has a few tricks up its sleeve in its favor.

Keeping business teams aligned with Confluence

Among the main categories in which the two find themselves clashing, we can mention:

  • Interoperability: when it comes to interoperability, Confluence integrates with Jira and Hipchat. On the other hand, Microsoft SharePoint integrates with all Microsoft products, Office tools, ERP, CRM, and others. All products are much more used in the business environment than Atlassian tools.
  • Features and functionality: if we talk about the features and functionality of Confluence compared to SharePoint, SharePoint has more options than its competitor. If you have complex projects or a difficult work environment with a large amount of data and documents to manage, SharePoint is the best option.
  • Documentation: When it comes to document management, SharePoint is once again the best option, as it's more customizable than Confluence. In addition, the other Microsoft products integrated with SharePoint make document sharing and management much easier by virtue of the greater integration.
  • Ease of use and training: although it is true that for SharePoint many will need a dedicated IT expert to train their employees, on the other hand, Confluence does not require special technical training at the price, however, of more limited functionality. Even a non-technical person can easily get started with Confluence. That's why small and medium-sized businesses prefer Confluence over SharePoint, as the latter requires more time, effort, and training.
  • Integration: While Confluence integrates with JIRA, Google Drive, Docs, and others, SharePoint integrates with all Microsoft products, including Microsoft Office Suite, ERP, CRM, and other business intelligence platforms. Here the match ends in a draw, by virtue of the preferences of each organization on which digital ecosystem to choose for its IT infrastructures.
  • Knowledge Management: If you only want to manage your documents, Confluence can be a great option for small and medium-sized businesses. However, Confluence can only use 700 add-ons. On the other hand, SharePoint is a robust document management tool with more than 1000 add-ons to work with.
  • Intranet sites: When comparing Confluence with SharePoint, it's important to note that SharePoint allows users to publish intranet sites as public sites. The Confluence wikis have not yet introduced this functionality.
  • Chat function: SharePoint has a built-in chat feature that allows users to chat freely. Confluence doesn't have a similar chat feature.
  • Restoring the history of deleted documents: Both tools make it easy to restore deleted documents. Confluence has a built-in document version management system that allows you to revert to the previous version based on the version number. Every time a version is modified, a specific number is assigned to the document. On the other hand, SharePoint offers advanced document versioning capabilities to track the history of any document. The versioning feature also allows users to restore previous versions of SharePoint lists and libraries.

How to choose between SharePoint and Confluence

When choosing between SharePoint and Confluence, you need to consider many factors, and it's best to compare tools only after you understand your business needs, what problems you're trying to solve, and what budget (including time) you're willing to spend to meet that need.

Managing business documents with SharePoint and the integrated Microsoft 365 environment

Before making a decision, it is therefore important to ask yourself these questions:

  • How big is your organization?
  • Do you need to collaborate only within the boundaries of your organization? Do you also need to collaborate with your customers or partners? Or both?
  • What is your budget (including license costs)?
  • What is the level of technological competence of the users? Are you willing to invest in their training on the use of the instrument that will be chosen?
  • Are you primarily using Microsoft document formats (Word, Excel, PowerPoint)?
  • Are you currently using other Microsoft or Atlassian suite products?
  • What data residency rules does your organization need to comply with?

For example, if you have a small team and needs limited to the basics, a collaboration platform only for your employees, Confluence may be a better choice, albeit limited, and would have the advantage of being immediately usable without the need for training.

On the other hand, if ours is a small company with a team of 25+ people, with growth prospects and the need to involve its partners and customers then we should opt for SharePoint.

But as the size scales, SharePoint wins in almost every industry when compared to Confluence. The Microsoft collaboration platform is simply a more advanced, robust, and secure document collaboration tool, with robust and varied customization options to be used specifically for special business needs.

This is why even small and medium-sized businesses choose SharePoint over Confluence.

Conclusions

Choosing a document management and collaboration platform is not to be taken lightly and can have a very serious impact within your organization. Implementing the right solution is therefore something that must be evaluated not only based on the present conditions but also on the future forecasts for the growth of your organization.

It is therefore important to ask yourself the right questions, evaluate your strategies and decide what is the best investment to make, always keeping in mind that it is not only convenience that is the only factor to consider when deciding to invest in your digital infrastructures.

If your choice were to go in favor of SharePoint, Dev4Side's experts, who have been professionals operating within Microsoft ecosystems for more than 15 years, can help your organization implement customized solutions based on SharePoint and collaborate with your organization's employees to give them all the tools necessary to understand and make the most of the Redmond collaboration platform, making its adoption easier and faster than ever.

FAQ on SharePoint vs Confluence

What is Microsoft SharePoint?

Microsoft SharePoint is a platform developed by Microsoft in 2001 for archiving, managing and collaborating on documents. It offers features such as the creation of intranet sites, advanced document management and integration with other Microsoft 365 applications.

What is Atlassian Confluence?

Atlassian Confluence, launched in 2004, is a collaboration and knowledge management tool that allows teams to create, share and collaborate on content in a centralized environment. It is especially popular for creating corporate documentation and wikis.

What are the main differences between SharePoint and Confluence?

SharePoint offers a wider range of functionality, including advanced document management, intranet site creation, and deep integration with the Microsoft 365 ecosystem. Confluence focuses more on content collaboration and knowledge management, with a user-friendly interface for creating documentation and wikis.

What are the similarities between SharePoint and Confluence?

Both platforms facilitate collaboration between teams, allowing the creation, sharing and management of content. They offer functionality for managing permissions, document versioning, and integration with other business tools.

How do I choose between SharePoint and Confluence?

The choice depends on the organization's specific needs. If you are looking for a complete solution with integration into the Microsoft ecosystem and advanced document management capabilities, SharePoint may be the ideal choice. If the main goal is creating collaborative documentation and wikis with a simple interface, Confluence may be a better fit.

Is it possible to migrate from Confluence to SharePoint?

Yes, it is possible to migrate from Confluence to SharePoint. The Dev4Side team can support companies in properly managing the migration, ensuring an efficient process without data loss. In addition, Dev4Side offers a ready-to-use solution for creating the corporate digital workplace based on Microsoft 365 and the SharePoint Online intranet, allowing for a quick and personalized implementation of the required functionality.

What are the costs associated with SharePoint and Confluence?

Both platforms offer different pricing plans based on functionality and number of users. It is recommended that you consult the official Microsoft and Atlassian websites for up-to-date pricing information and to compare available options.

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